Welcome to Elixovia (elixovia.com). These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website, we assume you accept these terms in full.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information & Usage
- Results: Our skincare and hair care products (including Niacinamide, Vitamin C serums, and Organic Hair Oils) are designed for cosmetic use. Individual results may vary.
- Sensitivity: Customers are advised to perform a patch test before full application. Elixovia is not liable for individual allergic reactions or misuse of products.
- Accuracy: We strive to display product colors and images (8k studio quality) as accurately as possible, but we cannot guarantee your monitor’s display will be exact.
3. Pricing and Payments
- All prices are listed in PKR (₨) unless otherwise stated.
- We reserve the right to change prices or discontinue products without notice.
- Current Offer: Free delivery is applicable on all orders exceeding ₨ 3000.
4. Shipping and Delivery
- Orders are processed within 1-3 business days.
- Delivery times may vary based on location (Karachi and nationwide). Elixovia is not responsible for delays caused by third-party courier services.
5. Returns and Refunds
Please refer to our Returns Policy page for detailed information. Generally, due to the nature of skincare products, we only accept returns for damaged or incorrect items reported within 24 hours of delivery.
6. Intellectual Property
All content on this site, including logos (Elixovia), website design, and product photography, is the intellectual property of Elixovia and its founders. Reproduction without written consent is strictly prohibited.
7. Limitation of Liability
Elixovia shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our products or website.
8. Governing Law
These terms are governed by and construed in accordance with the laws of Pakistan.