Term & Condition

Welcome to Elixovia. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

1. GENERAL

These Terms of Service (“Terms”) govern your use of the Elixovia website (elixovia-3.myshopify.com) and the purchase of our skincare products. By placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement.

2. PRODUCTS

Elixovia offers skincare serums, hair oils, and related beauty products. All products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary based on individual skin type, condition, and usage.

3. PRODUCT USAGE & SAFETY

• Always perform a patch test before using any new skincare product
• Discontinue use if irritation or allergic reaction occurs
• Consult a dermatologist if you have sensitive skin or existing skin conditions
• Keep products out of reach of children
• Store products as directed on packaging
• Do not use products past their expiration date

4. PRICING & PAYMENT

• All prices are listed in Pakistani Rupees (PKR)
• We reserve the right to change prices at any time without notice
• Payment must be received before order processing
• We accept payment methods displayed at checkout

5. ORDERS & AVAILABILITY

• Order confirmation does not guarantee product availability
• We reserve the right to limit quantities or refuse orders
• If a product becomes unavailable after your order, we will notify you and offer a refund or substitute

ALLERGIC REACTIONS & LIABILITY

• Elixovia is not liable for allergic reactions or adverse effects from product use
• Check ingredient lists carefully before purchasing
• Consult a healthcare professional if you have concerns about specific ingredients
• Our liability is limited to the purchase price of the product

9. INTELLECTUAL PROPERTY

All content on our website, including product descriptions, images, logos, and branding, is the property of Elixovia and protected by copyright laws. Unauthorized use is prohibited.

10. PROHIBITED USES

You may not:

• Resell our products without authorization
• Use our website for unlawful purposes
• Attempt to harm or interfere with our website’s functionality
• Impersonate Elixovia or misrepresent your affiliation with us

11. DISCLAIMER OF WARRANTIES

Products are provided “as is” without warranties of any kind. We do not guarantee specific results from product use.

12. LIMITATION OF LIABILITY

Elixovia shall not be liable for any indirect, incidental, special, or consequential damages arising from product use or website access.

13. INDEMNIFICATION

You agree to indemnify and hold Elixovia harmless from any claims arising from your use of our products or violation of these Terms.

14. GOVERNING LAW

These Terms are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.

15. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.